If there’s one thing we could use more of in our business lives, it’s time. There never seems to be enough of it. Fortunately, equipment rental management software has a number of clever features to help managers and employees:
- Work more efficiently
- Serve customers faster
- Easily track inventory
Staying organized and remembering everything you have to do in a day can be overwhelming. This can include easy-to-forget tasks such as:
- Communicating information to colleagues
- Remembering appointments
- Tracking personal to-do lists
- Requesting urgent actions
With equipment rental management software, you have the ability to set notifications to keep everyone apprised of actions taken and things that need to get done.
For example, let’s say you’re trying to fill a rental contract, but you don’t have all of the necessary product at your branch. With rental equipment software, you’ll be able to:
- See if it’s available at another branch
- Send them a pick list detailing what you need
- Alert the manager with a notification explaining the request
Creating automated processes for regularly occurring actions and events can save a huge amount of time for rental businesses. Some of the areas where this is invaluable include:
- Rental rates
- Sending customers information
Rental pricing is a good example of this. If your sales team has to look up the rates manually for every customer interaction, you lose time on every single transaction.
Rental business software allows you to automatically input your rates, which has the added benefit of eliminating human error.
You can also use software automation to establish different rates for different customers. For instance, you could input a discounted rate for regular clients on contracts while applying standard rates to walk-up customers.
One of the greatest perks of equipment rental software is that it works in real-time. There’s no need to go into the back lot to physically check if you have a skid-steer available for a client. Nor will you have to thumb through a pile of handwritten paperwork. All you have to do is search for it in your database. You’ll quickly be able to determine whether it’s:
- In for servicing
If it is rented, you’ll be able to tell your customer when it will be back. You can then attach a notification to that particular piece of equipment reminding a staff member to call them as soon as it becomes available. This will greatly reduce the possibility of a double booking.
You can even use the rental software to recommend a similar product that will suit the customer’s needs, and possibly upsell them to a different model.
Rental businesses looking to streamline their accounting process might also want to read our post: 3 Accounting Software Features that Will Help Your Rental Company.
Are you looking for equipment rental management software that will add efficiency to your business practices? Call Windward Software to learn about our integrated rental software platform.