Mobile technology has changed the way we live our lives and the way we conduct business. For retail companies, the incorporation of mobile technology in the form of mobile point of sale software can greatly boost productivity while also improving customer satisfaction.
For business who are conducting sales outside of an office or brick-and-mortar store, mobile retail POS software and hardware has obvious implications. This technology allows you to quickly and efficiently complete transactions anywhere.
For traditional retailers, mobile point of sale software is becoming an integral part of your overall retail management software solution. Mobile POS expedites the check-out process, increases the productivity of sales staff, improves customer service and allows you to oversee sales/orders and inventory from anywhere.
Still not sure whether mobile point of sale software is right for your business?
Your Customers Want It
Beyond a convenience that customers appreciate, mobile POS is becoming so ubiquitous that customers are beginning to expect to see it when they shop. Mobile point of sale software allows your sales staff to complete transactions anywhere in the store – reducing checkout lines and wait times.
As another benefit, mobile technology allows staff to check inventory levels immediately without needing to wait while they “check in the back” for a requested item. Greater convenience = happier customers.
Your Staff Want It
Quite simply, mobile retail POS software makes their job easier. When customers are frustrated by long wait times or an inability to find the stock they need they take it out on your sales staff. The reduced wait times and greater access to inventory levels make customers happier. Happier customers = happier sales staff.
Mobile technology empowers your staff to provide a better customer service experience. Say your sales associate approaches a customer searching through a pile of sweaters looking for a particular colour and size. The associate can quickly scan their mobile POS device to check whether the item is in stock. They can then process the sale right then and there. If not, they are also immediately able to see whether the item may be in stock at another location.
Think Of Your Business 5 Years from Now
Consider the future of your business and choose a retail management software that will grow with you. You may not feel like you need a mobile point of sale software system just yet, but as your business becomes busier or you add locations, the ability to easily add mobile technology to your retail management software could make a huge difference to your service – benefitting your staff and customers, and allowing you to keep track of sales and access reports without needing to be in the store.
Learn more about Windward Software’s recommended POS hardware for retail management software.
Windward Software to learn more about mobile retail POS
software. Windward Software's Android Mobile POS retail management software will help you increase sales, improve
customer satisfaction and streamline your overall business management practices.