Business Management

Our Business Management Software allows you to buy better, market smarter and work more efficiently in your business. The key to success is profits, and the key to profits is knowledge. Windward System Five provides you with that knowledge and control.

Control all aspects of your business

Windward Software is a complete business software system for a diverse array of industry types. Our Business Management Software handles everything from backend accounting to inventory control to point-of-sale (POS), all in one convenient bundle.

Increase sales and save time

With Windward System Five, you’ll optimize your inventory control so that you maintain the best product selection for your customers, while reducing the occurrence of out-of-stock items. You can even set automated functions such as minimum/maximum stock levels to save time and simplify the ordering process.

Our user-friendly platform is easy to learn, which reduces employee training time. Plus, the program's use of tight integration eliminates errors caused by re-entering information already captured by the POS software. Once information has been entered into the system, it is updated across all modules.

  • Manage your entire business with a single program
  • Easy-to-use system accelerates employee training
  • Automated features create tighter inventory control
  • Options for standard and custom reporting
  • Barcoding and other POS features enhance customer experience
  • Real-time reporting facilitates more informed decisions
From POS store sales, online ordering, to year end accounting -&nbsp; System Five is completely integrated<br>

Sales and Invoicing

There are 99 pricing schedules that can be attached to customer accounts, plus you can create quotes, work orders, invoices and convert invoice type on-the-fly. Every entry made into the system automatically updates across all the other modules, saving you time and reducing the chances of error.

Your employees will benefit from the flexibility of:

  • Handling different sale types (cash, credit cards, gift cards)
  • Printing receipts
  • Tracking customer purchase history
  • Invoicing and special orders
  • Performing complex commission structures

Accounting

Our flexible accounting software allows you to work in multiple months or multiple years at a time. Correcting errors doesn’t require a series of complex journal entries. You simply unpost and repost with the correction information. You’ll also benefit from the program’s fantastic drilldown capability.

Dozens of business reports are standard, along with custom report writing capabilities<br>

Reporting

Bring up business management and accounting reports with ease using our click-through functionality. Included are dozens of standard reports as well as powerful custom report writing capabilities. Real-time and historical reports are at your fingertips.

Leave no stone unturned when digging for information: our formidable business management software lets you drill further into your data than ever before. Analyze your operation and make informed business decisions based on up-to-the-second information. You’ll no longer have to rely on stale reports based on batched figures that are days, weeks or months old.

Invoice Profitability and Discounting

Discount on the invoice screen at the point of sale for quick on-the-fly adjustments.

Discount by percentage (%) or by dollar amounts ($).

Discounting at the point of sale instantly calculates your profit margins on the products being sold. If you're selling more than one item, the discount will be equally proportioned. This is important for reporting purposes as it doesn't show only one product line being less profitable due to discounting.

Customer data can be entered for future use in reports, marketing, and services that apply to your specific business<br>

Improved Customer Service

Speed throughput and eliminate errors at the checkout counter with UPC barcode scanning and online price lookup. Employees can further improve the customer experience with a quick and easy online inquiry to check if an out-of-stock item is available, either in-store or at one of your other locations.

Track items that are on special order and keep you customers informed with real-time status reports and expected delivery dates.

One way to offer a more personalized service is by recording specific customer information such as:

  • Phone number
  • Address
  • Email address
  • Date of birth


CRM (Customer Relationship Management)

Our business management software enables employees to easily find customers using multiple search options such as name, business name, phone number, address, city and lookup word.

Once a customer’s details are in the system, you can track their purchase and/or service history. This is ideal for warranty tracking, and it can also be used for tracking inventory for a specific job or work order.

The software’s advanced reporting capability lets you create powerful rewards programs to attract customers to your store.

Windward’s CRM software can also handle automatic purchase ordering, consignment, floor planning, RMAs and consignment sales. There’s even a 3D Matrix option for easier inventory handling.

System Five comes with a very robust CRM - 100s of tasks are supercharged with detailed customer data<br>

Enhance Marketing and Merchandising

Produce mailing lists based on customer purchase history to better target your merchandising efforts. You can also offer layaways and special orders to retain customers loyalty. Taking deposits is a great way to ensure the customer remains committed to the sale.

Use promotional sales to increase traffic flow, and offer SPIFs to your employees to move slow moving items. For businesses with multiple locations, you can balance inventory levels by transferring merchandise that is overstocked.

Retailers love our business management system, but rental and supply companies will find themselves equally at home<br>

Optional Integrated E-Commerce Solutions

Get your store online in just minutes with our easy-to-use E-Commerce solutions. Choose from our own flexible templates or design your own site.

Any online orders are copied into Windward System Five to reduce errors. The system simplifies the process by instantly handling multiple tax calculations and shipping rules. It’ll also search multiple store locations to find inventory, choosing the one that’s most convenient for shipping.

Delivery Scheduler

Deliveries can be scheduled at any time during a sale, or added to any work order. The request will transfer directly onto the delivery scheduler and then get printed out to display all deliveries.

On the scheduler, you can set who’s going to deliver the items, as well as check their availability on the delivery date. To provide a thoughtful level of customer service, notes can such as ‘Call cell before arrival’ can be added to the order.

If you are connected to the Internet, you can click on‘View Map’ or ‘Driving Instructions,’ which links you directly to Google Maps or MapQuest for driving directions. If you have multiple deliveries set for the day, this will help you plan an efficient delivery route, saving time and money.

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Management Software for yourself!

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