Windward Client Success Program · formerly Professional Services

Get the Most from Windward System Five

Most customers use only 30–40% of what they’ve already purchased. The Client Success Program is Windward’s dedicated team helping you unlock more of your ERP — from onboarding, to daily operations, to custom development.

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30–40%of System Five typically used

40+specialist-led service plans

1984helping retailers since

Advanced Training Catalog

Being successful with new functionality in System Five means planning. You’ve purchased a system with hundreds of features — we estimate customers only utilize about 30–40% of them. Our catalog of services guides you to the opportunities that will maximize your investment.

Client Success Program plans are organized into three categories:

Efficiency & Usage-Based Plans Role-Based Plans* Technical Plans

*highly recommended for cross-functional training

View the Full Catalog →

Custom Programming Services

As your business grows and changes, you may need more than what’s built in. Our Business Analysts assess your specific challenge and work with our development team to propose a solution — whether that’s an existing workflow you haven’t tried yet, or a custom build.

If custom development is the right path, you’ll receive a formal Software Development Estimate outlining the proposed work and cost.

Learn About Custom Programming →

Windward Training Events

Staff change, roles shift, and business needs evolve. Elevate your team’s use of System Five by joining a Client Success Program training event.

Many of our esteemed clients achieve great success at these events due to:

The wealth of experience our Client Success Program Team brings
The opportunity to network and connect with fellow System Five users
Discovering innovative strategies employed by others in your industry

See the Training Events Schedule →

Bring a new perspective and solutions to business problems

Empower your staff so they can perform at a high level

Utilize more features that are included with System Five

Add industry specific tools to your deployment

The right package for your business, delivered by the most qualified Client Success Program Specialist

Not a Windward Customer Yet?

We offer various service levels to meet your needs. You have purchased a system with hundreds of features, many of which can help drive your business. Don’t worry — with our team of experienced professionals, we can help you maximize your system’s capabilities and get the most out of Windward System Five right from the beginning.

Implementation Package Options Request a Live Demo

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1-250-492-8888

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