Plumbing Supply management made simple
Windward Software's plumbing supply software is a simple system to help manage your plumbing supply business from the point of sale terminals to the accounting back office. Running your business has many challenges, and Windward will help you overcome them all with one complete solution.
Windward Software's plumbing supply store software is a fully integrated point of sale software package that helps run your plumbing supply store, instead of just reporting on it. Improve customer service and reduce costs while providing enhanced services to your employees and customers.
We’ve designed this software with the business owner in mind, giving you total control of your operations, from the front checkout counter to the back office. You’ll also have peace of mind knowing that Windward's customer care team is just a phone call away.
Keep up with the pressure with the right tools for the job
Innovative Plumbing Supply Solutions
Handle your daily business challenges with ease. We have extensive experience in dealing with plumbing supply companies, and that’s reflected in our plumbing supply software. Our goal is to help you sell, order, ship and interact with customers more effectively.
All-in-One Business Management
Meet all of your business management needs with one complete software solution. Windward System Five is fully integrated, meaning individual modules work in unison to streamline every aspect of your operation.
Windward Expert Support
Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way. From the installations to training to troubleshooting, we offer live global support seven days a week. We’re not happy until you are.
Plumbing Supply Software Features
Manage your plumbing supply store from start to finish with Windward System Five
Point of Sale
Engage customers and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service.Learn More | Point of Sale
Enjoy greater inventory control with barcoding for faster checkout service, improved customer satisfaction, fewer errors and quicker stock checks.Learn More | Barcoding
Reduce paperwork, streamline administrative processes and incorporate a higher level of security with our POS software’s electronic signature capture capabilities.Learn More | Signature Capture
Keep your business network running smoothing and cohesively with our dealer management software. Oversee your operations from a single location and communicate business critical information between branches.Learn More | Multi-store POS
Credit Card Processing
With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit and gift card transactions quickly, accurately and securely.Learn More | Credit Card Processing
Buy better, market smarter and work more efficiently in your business. Windward System Five provides you with the knowledge and control to drive profits.Learn More | Business Management
Control your inventory, track inventory movement, optimize stock levels and improve your cost control measures through reports.Learn More | Inventory Control
Create a database with your customer information to provide a smoother, more personal shopping experience, and increase your selling and marketing opportunities.Learn More | Customer Management
Windward Software's integrated accounting software allows you to view, print, enter and report data quickly and conveniently, providing and simple, error-free way of managing your books.Learn More | General Ledger
Serial Number Tracking
For businesses that require that extra level of inventory management, our software provides serial number tracking capabilities so you know where your product is at all times.Learn More | Serial Number Tracking
Track and compare company performance with P&L statements. Use balance sheets to determine your financial standing.Learn More | Financial Reporting
Get remarkable insight into the people that matter most to your business - your customers. Slice and dice customer data 100s of ways to optimize processes.Learn More | Customer Reporting
Create Your Own Reports
The beauty of Windward's custom report designer is that you can analyze the details that matter most to you... whether that's staff in multiple locations, inventory levels, and another area of interest.Learn More | Create Your Own Reports
SMB & Enterprise Editions
Windward System Five is available in two versions: SMB lets you choose the modules you need most. Enterprise comes fully loaded to provide the most comprehensive business management system available.Learn More | SMB & Enterprise Editions
Installed or Cloud
Choose from two options for deploying our Business Management software: through a tried and tested local installation, or by using our innovative cloud-based Windward Cloud model.Learn More | Installed or Cloud
Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place.Learn More | Software Integrations
Recommended POS Hardware
Windward System Five point of sale software supports a range of optional hardware to help your business run smoothly - scanners, printers, computers, touch screens, and more.Learn More | Recommended POS Hardware
Fail Safe Technology
Whether you need reliable backup to protect against system failure, or you need to synchronize information across multiple locations, Windward’s fail safe technology has got your back.Learn More | Fail Safe Technology
Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.Learn More | Expert Support
Our comprehensive training materials are available for all customers. Whether you're just getting going or just need to train a new employee on one thing, you'll love the video library and how-to's.Learn More | Training
Maintenance and support packages are available for customers that like an ongoing support team available to fine tune software features. Our experts will handle the software issues so you can focus on your bottom line.Learn More | Maintenance
Designed with your everyday tasks in mind
Price Schedules, Exceptions and Contractor Pricing
Windward Software allows you to set a list price, and up to 99 separate price schedules (price levels.) You can assign a price schedule to each customer, and this will control what level of pricing they will receive on each purchase.
Not all of your customers are the same, and it makes sense to charge them accordingly. You may have retail and walk-in traffic that pay list price, regular customers may get a small discount, and high volume customers such as contractors may get a better discount, while relatives and staff may get a different discount.
For each inventory item, you can decide what type of discount you want to give for each price schedule. To make things easier, you can choose to set a price default for a category of items, but then you can optionally change the schedule for individual items on the inventory record.
You can also create price schedule exceptions, where a customer can be on one price level for all purchases, except for one item or category of items, where they may be at a better price level. This can be handy if you have a contractor that specifically purchases a large quantity of a certain type of item, such as paint, and you want to give them a better deal just on those products.
For larger orders, you may negotiate a special price with a contractor. This can be a labor intensive process if you try to track it manually. With Windward Software, setting up a special contract price means they will automatically get the correct price each time they order the item. The special price can be set to expire automatically at the negotiated date.
Scrambled Part Numbers
By scrambling the part numbers, you can make it difficult for your customers and builders to shop around and get better pricing. After all, part of your service is your designers deciding what would look nice where. The printed invoice for a fixture could contain the:
- Scrambled part number
- Room name
Even with this extra information, the scrambled part number still makes it hard for them to shop elsewhere (Note: our plumbing supply software makes it easy for you to find the item from the scrambled part number, the real part number, barcode number, manufacturer's part number or other numbers that you may have).
Real customers, real results.
Among other things, shipping labels can include the:
- Builder's name
- Owner's name
- Job address
- Fixture number
These labels can help keep track of the inventory in your warehouse, as well as making it easy to deliver and place in the correct room.
Windward’s plumbing supply software tracks and reports shipping dates to make it easy for your warehouse people to get shipments ready on time. They can optionally use the confirmed field to ensure that the builder or owner has confirmed the shipping dates before loading the truck.
Special OrdersSpecial orders, also known as tag orders, can be entered from the work order. If you try to sell an item that is not in stock, our plumbing supply software will prompt you with a pop-up window asking if you need to special order the item. By placing the item on special order, the system will ensure that you don’t
forget to order it.