Configurable list views
Optional
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Show the columns your staff need
Any customer grid can be customised by right-clicking to show or hide columns — balance, account type and credit limit on the find list, or make, model, licence, serial and unit number on the invoice list.
Customer and loyalty cards
Optional
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Pull up a customer with a card swipe
Third-party mag-stripe or barcoded cards are issued against the customer account number, with defined card number ranges, Code 128 barcodes and mag track 2 encoding; swiping or scanning at the till pulls up the customer.
Customer tags and lists
Optional
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Build a mailing list from your customers
Unlimited lookup words on both customers and their contacts, searchable and reportable, for building segmented mailing and prospect lists.
Paid memberships with reward pricing
Optional
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Sell memberships that earn better prices
Memberships are sold at point of sale by putting a nominated inventory item on a completed invoice; the membership runs for a set number of days, months or years and can grant a better price schedule. Active, expired and warning messages surface as invoice comments, and reports drive renewals and mail merges.
Parent and subsidiary account billing
Optional
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Bill head office for all its branches
National Accounts links a parent company to subsidiary accounts, two levels deep; the parent is invoiced and pays for its subsidiaries and can view their invoices, and the A/R sub-ledger accepts a payment made by a different customer.
User-defined customer fields
Optional
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Track what our trade needs on customers
The Extra Info tab lets a business rename the field headings and track whatever its trade needs that the software never anticipated. Headings apply to every customer, so they are set once at go-live.