System Five on Cloud is Windward's retail management system for independent retailers. This is the documented capability reference: every capability, by area and by trade. On-premise deployment is available by request.
How do I keep the books right without a bookkeeper chasing every transaction?
How do I handle a complicated sale without slowing the queue?
How do I know what I actually have, and what it actually cost me?
How is this delivered, and how does it talk to my webstore and everything else?
How do I control who can do what, and prove it later?
How do I order the right things, from the right supplier, at the right cost?
How do I price, track and get paid for gear that goes out and comes back?
How do I print exactly what my trade needs?
How do I track a machine for its whole life, not just the sale?
What is actually making me money?
How do I run offers and pay the people who sell?
How do I run several sites or departments as one business?
How do I track a unit by serial and keep records a regulator will accept?
How do I schedule work and get it out the door?
Industry fit in System Five is measured by how a trade actually runs — the operating mechanisms it cannot run without — not by a category label.
Showroom sale with a warehouse behind it. Almost everything goes out on a truck, gets hooked up, and carries ...
Counter and phones all day, garages wanting the right part now at their own price, a shop out back turning ...
Machines built from parts, sold under a serial number, and brought back for repair. Faulty components go back ...
Busy floor, high tickets, every box a serial number. Returns and warranty claims run alongside the selling, ...
Nothing on the floor is what ships. Customers pick fabric and finish, leave a deposit, wait weeks, and expect ...
Living stock on a short clock. Spring queues, landscapers buying by the truckload at their own price, and ...
A broad floor split into departments with tills that have to be quick. Buying follows the calendar rather ...
Two businesses under one roof: a till for the public, and a contractor desk with its own prices, quoted jobs ...
Sells a season at a time, then installs it. Every stove and heater carries a serial number, and the service ...
A catalogue far bigger than the warehouse. Every plant customer has negotiated prices, most orders start as a ...
Works through builders and designers. A whole house is quoted as one package against an allowance, every ...
Volume through the till, identification checked on every young face, restaurant accounts on their own price, ...
Equipment goes out to the home, some sold and some billed monthly, all of it tracked by serial number and ...
Sells machines in one season and services them in the next. Claiming warranty back from the manufacturer is a ...
Books gear against a date, quotes it as a package, takes a deposit, delivers and sets it up, then gets it ...
Trades in at seven, out by ten. Everyone has their own price, jobs are quoted then released in pieces, and ...
Units with numbers on them: taken in on trade, financed, rented out, and back in the shop every season for ...
Big-ticket units, financed and traded, then owned by the service department for years. Settling warranty with ...
Seasons turn the whole floor over. Sizes and colours multiply every style, the till has to move, and the shop ...
Every capability in this reference is documented in the System Five capability index, maintained by Windward Software. Capabilities outside the standard set are optional.