Counter and phones all day, garages wanting the right part now at their own price, a shop out back turning wrenches, and cores going back.
System Five is built around how an auto and truck parts business actually runs — the operating mechanisms below, each backed by documented capabilities. System Five on Cloud is the standard delivery; on-premise deployment is available by request.
System Five includes 183 capabilities this trade draws on directly, within 332 that apply to how it operates — a selection from the full documented set, not a ceiling.
Getting a queue through — touch screen, scanning, line busting, parked sales.
Selling what you do not stock — ordered in against the customer's name and tracked until it lands.
A work order, a technician, labour and parts against a job — the half of the business that happens after the sale.
A different price for the trade than for the public — levels, schedules, allowances and accounts that remember them.
Ordering and pricing straight from the people who make it — catalogues, price files and order feeds.
The unit comes back — under warranty, for credit, or to the supplier — and the money and the stock both have to land right.
Taking the old unit in on the new one, and carrying it as stock with a cost that has to make sense.
Getting the goods to the customer — booked from the sale, loaded, routed and proved delivered.
A unit with a serial number that has a life history — who bought it, what was done to it, what it is worth now.
Scheduled servicing that brings the machine — and the customer — back.
More than one site or department reading and writing the same records.
A long sale — quoted, revised, released in stages, invoiced against a project.
Several items sold as one thing — a room package, a build, a bundle — while the stock behind it still moves correctly.
Stock with a season or a lifespan — buy early, mark down late, account for what does not survive.
This page is the capability reference. Read the Auto & Truck Parts Sales & Service trade story →
Every capability behind this page is documented in the System Five capability index. Capabilities outside the standard set are optional.