Trades in at seven, out by ten. Everyone has their own price, jobs are quoted then released in pieces, and trucks run to sites all day.
System Five is built around how a plumbing supply business actually runs — the operating mechanisms below, each backed by documented capabilities. System Five on Cloud is the standard delivery; on-premise deployment is available by request.
System Five includes 152 capabilities this trade draws on directly, within 254 that apply to how it operates — a selection from the full documented set, not a ceiling.
A different price for the trade than for the public — levels, schedules, allowances and accounts that remember them.
Getting a queue through — touch screen, scanning, line busting, parked sales.
Selling what you do not stock — ordered in against the customer's name and tracked until it lands.
Getting the goods to the customer — booked from the sale, loaded, routed and proved delivered.
A long sale — quoted, revised, released in stages, invoiced against a project.
More than one site or department reading and writing the same records.
Ordering and pricing straight from the people who make it — catalogues, price files and order feeds.
One product in many forms — colour, finish, size, wattage — without a part number nobody can find.
Several items sold as one thing — a room package, a build, a bundle — while the stock behind it still moves correctly.
The unit comes back — under warranty, for credit, or to the supplier — and the money and the stock both have to land right.
A unit with a serial number that has a life history — who bought it, what was done to it, what it is worth now.
Money before the goods move — a deposit, a layaway, a finance company, or the lender financing the units on your floor.
A work order, a technician, labour and parts against a job — the half of the business that happens after the sale.
This page is the capability reference. Read the Plumbing Supply trade story →
Every capability behind this page is documented in the System Five capability index. Capabilities outside the standard set are optional.