System Five on Cloud · The Counter

Government Benefits

Government Benefits is part of The Counter in Windward System Five. System Five includes 5 documented capabilities here — all 5 optional.

These 5 capabilities sit within System Five's 1287-capability documented set — a selection, not a ceiling.

Optional

Benefit receipt formatting Optional #

Print benefit slips the state accepts

Separate customer and merchant slip layouts for food stamp transactions, with the remaining balance printed on the customer copy and the benefit account number masked to state regulation.

EBT balance enquiry Optional #

Check the customer's remaining benefit balance

The remaining food stamp balance can be checked from the payment screen or the payment menu by swiping or keying the card and entering a PIN, and if the balance is below the amount being authorised the amount is automatically reduced to the balance available.

EBT cash benefit acceptance Optional #

Take EBT cash benefits separately

EBT debit or cash sales are supported as a separate tender, swipe only, with no manual entry and no returns, and can be enabled independently because some states do not allow a merchant to run both food and cash benefits.

EBT food stamp acceptance Optional #

Take food stamps at the till

Food stamp sales and returns can be swiped or keyed, tendered from the quick cash screen, a keyboard stripe reader or the PIN pad, with the customer entering their PIN; a damaged card can be keyed by number with no expiry date required.

EBT voucher entry, online and offline Optional #

Take benefits when the network is down

Phone-authorised benefit vouchers can be entered while the network is down or while credit is working but benefits are not, capturing the authorisation and voucher numbers, and the offline entries are added to the processing batch when service returns.

Common questions

Does System Five help you take food stamps at the till?

Yes. Food stamp sales and returns can be swiped or keyed, tendered from the quick cash screen, a keyboard stripe reader or the PIN pad, with the customer entering their PIN; a damaged card can be keyed by number with no expiry date required. This is optional in System Five.

Does System Five help you take EBT cash benefits separately?

Yes. EBT debit or cash sales are supported as a separate tender, swipe only, with no manual entry and no returns, and can be enabled independently because some states do not allow a merchant to run both food and cash benefits. This is optional in System Five.

Every capability on this page is documented in the System Five capability index. Last updated 2026-11-05.