System Five on Cloud · The Counter

Invoicing

Invoicing is part of The Counter in Windward System Five. System Five includes 14 documented capabilities here — all 14 in the standard set. Trades that lean on it include RV Dealers, Powersports Sales Service & Rental, Auto & Truck Parts Sales & Service.

These 14 capabilities sit within System Five's 1287-capability documented set — a selection, not a ceiling.

Optional

Block and move shipped lines Optional #

Bill what ships today, back order the rest

Available quantities can be blocked and moved to a new invoice so the customer is billed and paid for what is going out today, while the shortfall stays on the original work order as a back order.

Estimate to order conversion Optional #

Turn a quote into a real order

Estimates hold no stock and post nothing to the ledger, and can later be converted to a work order, layaway or final invoice. Items marked for deletion in inventory since the quote was written are flagged on conversion.

Fifteen transaction types Optional #

Handle every kind of counter transaction

One document type covers cash, charge, estimate, work order, layaway, back order, service, transfer, paid-out, received-on-account, finance payment and both directions of RMA, each with its own posting behaviour.

Invoice Batch Report and reprint control Optional #

Reprint a failed invoice batch safely

Selects invoices for batch printing by date range and type, filtered to all, printed only or not-printed only, with a starting invoice number so a failed batch can be resumed part way, and named printed batches that can be re-reported.

Invoice layers Optional #

Show a summary, keep the detail

An order can be split into titled layers with a summary layer that prints only the layer names and values, while the full component detail stays stored against the invoice. Lines are moved between layers by block or right-click.

Invoice profitability at the counter Optional #

See the margin before closing the sale

Double-clicking the invoice total shows the profitability of the transaction while it is still open.

Invoice Report Optional #

Pull up any invoice by any filter

Reports invoices by type, sub-type, department, category, date or creation date and customer, with profit analysis, invoice-line detail, credit-invoices-only, tax-exempt-only, PO number and hide-zero-total options, plus customer state and country filters and salesperson ownership rules.

Invoice sub-types and print batches Optional #

Group invoices printed together for checking

Sub-types further categorise transactions for reporting and can drive which printed form is used. First print stamps a date and time, so invoices printed together form a reportable batch.

Layaway with staged payments Optional #

Let customers pay off goods over time

Layaway invoices flag stock for a customer and accept partial payments; the stock is not relieved from inventory until the balance is paid and the invoice is converted.

Open work order and layaway conversion Optional #

Turn finished work orders into invoices

Lists work orders, layaways and back-order invoices that have not been completed and so have not yet created receivables, with item detail, expected delivery date and margin, then converts the checked work orders to A/R invoices in bulk, printing invoices and shipping labels from the multi-invoice print setup.

Park and recall a sale Optional #

Park a sale and finish it elsewhere

A non-tendered sale is suspended to an Invoice Parking Lot, a parking slip prints automatically, and the sale can be recalled at another till or by another user — by barcode where the slip printer supports it.

Signature capture and PDF invoice export Optional #

Prove the customer signed for it

From the Invoice Report, selected invoices can be printed with their last captured signature through Acrobat, or exported to PDF into a configured directory with a file named for the invoice number, either just the signature capture or all invoices.

Typed Invoices and Quick Cash Optional #

Ring a fast cash sale without details

A sale is opened by clerk and invoice type, such as C cash sale, A accounts receivable or W work order, with a default type configurable. Quick Cash records a simple sale with no customer details attached.

Work orders with deposits Optional #

Hold stock and take money upfront

Work orders act as works in progress: stock is committed immediately, part payments can be taken against them, and they convert to a charge or cash sale on pickup.

Common questions

Does System Five help you let customers pay off goods over time?

Yes. Layaway invoices flag stock for a customer and accept partial payments; the stock is not relieved from inventory until the balance is paid and the invoice is converted. This is optional in System Five.

Does System Five help you turn a quote into a real order?

Yes. Estimates hold no stock and post nothing to the ledger, and can later be converted to a work order, layaway or final invoice. Items marked for deletion in inventory since the quote was written are flagged on conversion. This is optional in System Five.

Does System Five help you see the margin before closing the sale?

Yes. Double-clicking the invoice total shows the profitability of the transaction while it is still open. This is optional in System Five.

Does System Five help you turn finished work orders into invoices?

Yes. Lists work orders, layaways and back-order invoices that have not been completed and so have not yet created receivables, with item detail, expected delivery date and margin, then converts the checked work orders to A/R invoices in bulk, printing invoices and shipping labels from the multi-invoice print setup. This is optional in System Five.

Does System Five help you park a sale and finish it elsewhere?

Yes. A non-tendered sale is suspended to an Invoice Parking Lot, a parking slip prints automatically, and the sale can be recalled at another till or by another user — by barcode where the slip printer supports it. This is optional in System Five.

Does System Five help you prove the customer signed for it?

Yes. From the Invoice Report, selected invoices can be printed with their last captured signature through Acrobat, or exported to PDF into a configured directory with a file named for the invoice number, either just the signature capture or all invoices. This is optional in System Five.

Every capability on this page is documented in the System Five capability index. Last updated 2026-11-05.