Get Cooking with Your Business


Clean up on extra functionality with our appliance showroom software

Innovative Appliance Store Solutions


We make it a breeze to handle all of your daily business challenges. With a wide range of industry expertise, our appliance showroom software is crafted to make the entire experience that much easier for business owners and operators. Our goal is to help you sell, order, ship, and interact with customers more effectively.

All-in-One Business Management


Meet all of your business management needs with one complete software solution. Windward System Five is fully integrated, meaning individual modules work in unison to streamline every aspect of your operation. This includes functions ranging from serial number and unit tracking to monitoring signature capture upon receipt.

Windward Expert Support


Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way. From installation to training to troubleshooting, we offer live global support seven days a week. We also offer our expert advice through in-person and virtual appointments. We’re not happy until you are.

Appliance Showroom Software Features

Manage your appliance store from start to finish with Windward System Five

Point of Sale

Windward helps businesses engage homeowners and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service. It doesn't matter if you're a mom-and-pop store or a chain retailer—this POS software is the ultimate upgrade for your current systems.

Read More | Point of Sale

Barcoding

With Windward, you can enjoy greater inventory control over a vast selection of appliances with barcoding for faster checkout service, improved customer satisfaction, fewer errors, and quicker stock checks on the best appliances and accessories. This will allow you to keep track of the various options you're making available for your customers.

Read More | Barcoding

Signature Capture

Windward System Five helps users reduce paperwork, streamline administrative processes, and incorporate a higher level of security with our POS software’s electronic signature-capture capabilities. You can easily retrieve any information you need for a particular sale.

Read More | Signature Capture

Multi-store POS

Windward helps keep your business network running smoothly and cohesively with our dealer management software, and with included software updates, you'll always be prepared. Oversee your operations from a single location and communicate business-critical information between branches for a delightful experience companywide.

Read More | Multi-store POS

Credit Card Processing

With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit, and gift card transactions quickly, accurately, and securely, giving business owners and customers assurance when it comes to the vulnerability of their systems. This important information is kept safe during any interaction between sales consultant and customer.

Read More | Credit Card Processing

eCommerce

By integrating your online and offline operations, you’ll keep administrative costs down while maintaining tight control over your expanding inventory of new appliances. You'll also have the joy of being able to keep tabs on inventory no matter where your customer buys.

Read More | eCommerce

Business Management

Buy better, market smarter, and work more efficiently with our top-of-the-line appliance software. Windward System Five provides you with the knowledge and control to drive profits. When you make the move to our cloud-based solution, you keep all of the rich functionality you love with your current system but gain the ability to work from wherever you have an internet connection.

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Inventory Control

Control your inventory, track inventory movement, optimize stock levels, and improve your cost-control measures through reports. Everything from a new release to an appliance for a particular use can be monitored in real-time with additional software feature sets that are unique to Windward System Five.

Read More | Inventory Control

Customer Management

Windward helps you create a database with your customer information to provide a smoother, more personal shopping experience for appliances and increase your selling and marketing opportunities beyond just what's on display in your showroom.

Read More | Customer Management

General Ledger

Windward's integrated accounting software is the complete upgrade solution. It allows you to view, print, enter, and report data quickly and conveniently, providing a simple, error-free way to manage your books without having to worry about entering into multiple systems.

Read More | General Ledger

Serial Number Tracking

For businesses that require an extra level of inventory management, our software provides serial number-tracking capabilities so that you know where your product is at all times. Windward Software makes it that much easier for everyone from small businesses to chain stores to keep tabs on their new, old, and revamped appliances.

Read More | Serial Number Tracking

Admin & Control

Take advantage of Windward's user controls to empower your employees with the access and information they need to perform their jobs properly and without compromising security or confidential data. Administrators will be able to have greater oversight of operations while making sure consultants are kept abreast of any changes to inventory within the showroom.

Read More | Admin & Control

Financial Reporting

Track and compare company performance with P&L statements using Windward System Five. Use balance sheets to determine your financial standing. Discover greater clarity in tracking home appliances, parts, and services with each period of sales.

Read More | Financial Reporting

Customer Reporting

Get remarkable insight into the people who matter most to your business: your customers. With Windward, you'll be able to evaluate different data sets to understand your customer base with a greater understanding of what is driving your appliance sales in a given time and period. Slice and dice customer data in hundreds of ways to optimize processes.

Read More | Customer Reporting

Create Your Own Reports

The beauty of Windward's custom report designer is that you can analyze the details that matter most to you. This reliable business management system helps you track inventory in multiple locations, report on A/R and A/P balances, as well as many other areas of interest for your appliance showroom.

Read More | Create Your Own Reports

SMB & Enterprise Editions

Windward System Five is available in two versions: SMB lets you choose the modules you need most, and Enterprise comes fully loaded to provide the most comprehensive business management system available from the moment of deployment.

Read More | SMB & Enterprise Editions

Installed or Cloud

You'll be able to choose from two options for deploying our appliance showroom management software: through an installation on your own equipment or by using our innovative Windward Cloud model. Elevate your business to the next level.

Read More | Installed or Cloud

Software Integrations

Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place. You'll have the assurance that your systems are running at their highest capacity to make sure your clerks can keep up with appliance sales

Read More | Software Integrations

Recommended POS Hardware

Windward System Five point of sale software supports a range of optional hardware to help your business run smoothly - scanners, printers, computers, touch screens, and more.

Read More | Recommended POS Hardware

Fail Safe Technology

Whether you need reliable backup to protect against system failure, or you need to synchronize information across multiple locations, Windward’s fail safe technology has got your back.

Read More | Fail Safe Technology

Expert Support

Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.

Read More | Expert Support

Training

Our comprehensive training materials are available for all customers. Whether you're just getting going or just need to train a new employee on one thing, you'll love the video library and how-to's.

Read More | Training

Maintenance

Maintenance and support packages are available for customers that like an ongoing support team available to fine tune software features. Our experts will handle the software issues so you can focus on your bottom line.

Read More | Maintenance

Designed with your everyday tasks in mind


Add Serial Numbers After Product is Picked

With Windward System Five, you can sell an item without the serial number and take a deposit from the customer. When the warehouse ships the appliance to the customer, the serial number that is easiest to retrieve is selected and entered into the computer. Windward has several checks and balances to ensure that you don't forget to enter that information into the system, upon delivery to the customer. This gives you the best of both worlds, allowing you to sell products and take deposits while still allowing for strong appliance inventory control.

Serial Number Selling

crm_customer_record_shipto

Shipping Labels

Among other things, shipping labels can include the:

  • Name of the contractor or designer
  • Owner's name
  • Job address
  • Fixture number
  • Description

These labels can help keep track of the inventory in your appliance warehouse and make it easy to deliver and place in the correct room for the best customer experience.

Real customers, real results.


Green's BrandSource

“Windward helps our business in all areas of the operation. Without Windward, it would be like driving in the dark with no headlights.” -Travis Green

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Mahlander's Appliance and Lighting

"Windward is a great software system that does A LOT. Fairly intuitive and easy to learn. It has many features that helps keep users organized and on track!"…

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Burke's BrandSource

"Windward's easy-to-use functionality has empowered my staff to quickly grasp our in-stock and on-order inventory position and close the sale." -Colin MacPherson

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Warehouse workers preparing a shipment

Special Orders

Special orders, also known as tag orders, can be entered from the work order. If you try to sell an item that is not in stock, our showroom software will prompt you with a pop-up window asking if you need to special order the item. By placing the item in a special order, the system will ensure that you don’t forget to order it. This puts less stress on the business owner and their staff.

Shipping Dates

Windward’s appliance showroom software tracks and reports shipping dates to make it easy for your warehouse people to stage shipments for delivery on time. It's all part of a complete solution for all inventory types. They can optionally use the confirmed field to ensure that the builder or owner has confirmed the shipping dates before loading the truck. 

Scrambled Part Numbers

By scrambling the part numbers, you can make it difficult for your customers to shop around and get better pricing. After all, part of your service is your designers deciding what would look nice where. The printed invoice for a fixture could contain the:

  • Scrambled part number
  • Description
  • Quantity
  • Price
  • Picture

Even with this extra information, the scrambled part number still makes it hard for them to shop elsewhere. (Note: Our appliance showroom software makes it easy for you to find the item from the scrambled part number, real part number, barcode number, manufacturer's part number, or other numbers that you may have.)

part number scramble

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