Get Cooking with Your Business


Clean up on extra functionality with our appliance showroom software

Innovative Appliance Store Solutions


Handle your daily business challenges with ease. We have extensive experience in dealing with appliance stores, and that’s reflected in our appliance showroom software. Our goal is to help you sell, order, ship and interact with customers more effectively.

All-in-One Business Management


Meet all of your business management needs with one complete software solution. Windward System Five is fully integrated, meaning individual modules work in unison to streamline every aspect of your operation.

Windward Expert Support


Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way. From the installations to training to troubleshooting, we offer live global support seven days a week. We’re not happy until you are.

Appliance Showroom Software Features

Manage your appliance store from start to finish with Windward System Five

Point of Sale

Engage customers and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service.

Learn More | Point of Sale

Barcoding

Enjoy greater inventory control with barcoding for faster checkout service, improved customer satisfaction, fewer errors and quicker stock checks.

Learn More | Barcoding

Signature Capture

Reduce paperwork, streamline administrative processes and incorporate a higher level of security with our POS software’s electronic signature capture capabilities.

Learn More | Signature Capture

Multi-store POS

Keep your business network running smoothing and cohesively with our dealer management software. Oversee your operations from a single location and communicate business critical information between branches.

Learn More | Multi-store POS

Credit Card Processing

With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit and gift card transactions quickly, accurately and securely.

Learn More | Credit Card Processing

eCommerce

By integrating your online and offline operations, you’ll keep administrative costs down while maintaining tight control over your expanding inventory.

Learn More | eCommerce

Business Management

Buy better, market smarter and work more efficiently in your business. Windward System Five provides you with the knowledge and control to drive profits.

Learn More | Business Management

Inventory Control

Control your inventory, track inventory movement, optimize stock levels and improve your cost control measures through reports.

Learn More | Inventory Control

Customer Management

Create a database with your customer information to provide a smoother, more personal shopping experience, and increase your selling and marketing opportunities.

Learn More | Customer Management

General Ledger

Windward Software's integrated accounting software allows you to view, print, enter and report data quickly and conveniently, providing and simple, error-free way of managing your books.

Learn More | General Ledger

Serial Number Tracking

For businesses that require that extra level of inventory management, our software provides serial number tracking capabilities so you know where your product is at all times.

Learn More | Serial Number Tracking

Admin & Control

Empower your employees with the access and information they need to perform their jobs properly, without compromising security or confidential data.

Learn More | Admin & Control

Financial Reporting

Track and compare company performance with P&L statements. Use balance sheets to determine your financial standing.

Learn More | Financial Reporting

Customer Reporting

Get remarkable insight into the people that matter most to your business - your customers. Slice and dice customer data 100s of ways to optimize processes.

Learn More | Customer Reporting

Create Your Own Reports

The beauty of Windward's custom report designer is that you can analyze the details that matter most to you... whether that's staff in multiple locations, inventory levels, and another area of interest.

Learn More | Create Your Own Reports

SMB & Enterprise Editions

Windward System Five is available in two versions: SMB lets you choose the modules you need most. Enterprise comes fully loaded to provide the most comprehensive business management system available.

Learn More | SMB & Enterprise Editions

Installed or Cloud

Choose from two options for deploying our Appliance Showroom Management software: through a tried and tested local installation, or by using our innovative cloud-based Windward Cloud model.

Learn More | Installed or Cloud

Software Integrations

Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place.

Learn More | Software Integrations

Recommended POS Hardware

Windward System Five point of sale software supports a range of optional hardware to help your business run smoothly - scanners, printers, computers, touch screens, and more.

Learn More | Recommended POS Hardware

Fail Safe Technology

Whether you need reliable backup to protect against system failure, or you need to synchronize information across multiple locations, Windward’s fail safe technology has got your back.

Learn More | Fail Safe Technology

Expert Support

Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.

Learn More | Expert Support

Training

Our comprehensive training materials are available for all customers. Whether you're just getting going or just need to train a new employee on one thing, you'll love the video library and how-to's.

Learn More | Training

Maintenance

Maintenance and support packages are available for customers that like an ongoing support team available to fine tune software features. Our experts will handle the software issues so you can focus on your bottom line.

Learn More | Maintenance

Designed with your everyday tasks in mind


Add Serial Numbers After Product is Picked

With Windward System Five, you can sell an item without the serial number, and take a deposit from the customer. When the warehouse ships the product to the customer, the serial number that is easiest to get to is selected and entered into the computer. Windward has several checks and balances to ensure that you don't forget to enter the serial numbers. This gives you the best of both worlds, allowing you to sell product and take deposits while still allowing for strong inventory control.

Serial Number Selling

crm_customer_record_shipto

Shipping Labels

Among other things, shipping labels can include the:

  • Contractor or Designer's name
  • Owner's name
  • Job address
  • Fixture number
  • Description

These labels can help keep track of the inventory in your warehouse, as well as making it easy to deliver and place in the correct room.

Real customers, real results.


Green's BrandSource

“Windward helps our business in all areas of the operation. Without Windward, it would be like driving in the dark with no headlights.” -Travis Green

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Mahlander's Appliance and Lighting

"Windward is a great software system that does A LOT. Fairly intuitive and easy to learn. It has many features that helps keep users organized and on track!"…

Read More

Burke's BrandSource

"Windward's easy-to-use functionality has empowered my staff to quickly grasp our in-stock and on-order inventory position and close the sale." -Colin MacPherson

Read More
Warehouse workers preparing a shipment

Special Orders

Special orders, also known as tag orders, can be entered from the work order. If you try to sell an item that is not in stock, our appliance showroom software will prompt you with a pop-up window asking if you need to special order the item. By placing the item on special order, the system will ensure that you don’t forget to order it.

Shipping Dates

Windward’s appliance showroom software tracks and reports shipping dates to make it easy for your warehouse people to get shipments ready on time. They can optionally use the confirmed field to ensure that the builder or owner has confirmed the shipping dates before loading the truck. 

Scrambled Part Numbers

By scrambling the part numbers, you can make it difficult for your customers  to shop around and get better pricing. After all, part of your service is your designers deciding what would look nice where. The printed invoice for a fixture could contain the:

  • Scrambled part number
  • Description
  • Quantity
  • Price
  • Picture

Even with this extra information, the scrambled part number still makes it hard for them to shop elsewhere (Note: our appliance showroom software makes it easy for you to find the item from the scrambled part number, the real part number, barcode number, manufacturer's part number or other numbers that you may have).

part number scramble

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