Get Cooking with Your Business
Clean up on extra functionality with our appliance showroom software
Innovative Appliance Store Solutions
We make it a breeze to handle all of your daily business challenges. With a wide range of industry expertise, our appliance showroom software is crafted to make the entire experience that much easier for business owners and operators. Our goal is to help you sell, order, ship, and interact with customers more effectively.
All-in-One Business Management
Meet all of your business management needs with one complete software solution. Windward System Five is fully integrated, meaning individual modules work in unison to streamline every aspect of your operation. This includes functions ranging from serial number and unit tracking to monitoring signature capture upon receipt.
Windward Expert Support
Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way. From installation to training to troubleshooting, we offer live global support seven days a week. We also offer our expert advice through in-person and virtual appointments. We’re not happy until you are.
Appliance Showroom Software Features
Manage your appliance store from start to finish with Windward System Five
Point of Sale
Windward helps businesses engage homeowners and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service. It doesn't matter if you're a mom-and-pop store or a chain retailer—this POS software is the ultimate upgrade for your current systems.Read More | Point of Sale
With Windward, you can enjoy greater inventory control over a vast selection of appliances with barcoding for faster checkout service, improved customer satisfaction, fewer errors, and quicker stock checks on the best appliances and accessories. This will allow you to keep track of the various options you're making available for your customers.Read More | Barcoding
Windward System Five helps users reduce paperwork, streamline administrative processes, and incorporate a higher level of security with our POS software’s electronic signature-capture capabilities. You can easily retrieve any information you need for a particular sale.Read More | Signature Capture
Windward helps keep your business network running smoothly and cohesively with our dealer management software, and with included software updates, you'll always be prepared. Oversee your operations from a single location and communicate business-critical information between branches for a delightful experience companywide.Read More | Multi-store POS
Credit Card Processing
With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit, and gift card transactions quickly, accurately, and securely, giving business owners and customers assurance when it comes to the vulnerability of their systems. This important information is kept safe during any interaction between sales consultant and customer.Read More | Credit Card Processing
By integrating your online and offline operations, you’ll keep administrative costs down while maintaining tight control over your expanding inventory of new appliances. You'll also have the joy of being able to keep tabs on inventory no matter where your customer buys.Read More | eCommerce
Buy better, market smarter, and work more efficiently with our top-of-the-line appliance software. Windward System Five provides you with the knowledge and control to drive profits. When you make the move to our cloud-based solution, you keep all of the rich functionality you love with your current system but gain the ability to work from wherever you have an internet connection.Read More | Business Management
Control your inventory, track inventory movement, optimize stock levels, and improve your cost-control measures through reports. Everything from a new release to an appliance for a particular use can be monitored in real-time with additional software feature sets that are unique to Windward System Five.Read More | Inventory Control
Windward helps you create a database with your customer information to provide a smoother, more personal shopping experience for appliances and increase your selling and marketing opportunities beyond just what's on display in your showroom.Read More | Customer Management
Windward's integrated accounting software is the complete upgrade solution. It allows you to view, print, enter, and report data quickly and conveniently, providing a simple, error-free way to manage your books without having to worry about entering into multiple systems.Read More | General Ledger
Serial Number Tracking
For businesses that require an extra level of inventory management, our software provides serial number-tracking capabilities so that you know where your product is at all times. Windward Software makes it that much easier for everyone from small businesses to chain stores to keep tabs on their new, old, and revamped appliances.Read More | Serial Number Tracking
Admin & Control
Take advantage of Windward's user controls to empower your employees with the access and information they need to perform their jobs properly and without compromising security or confidential data. Administrators will be able to have greater oversight of operations while making sure consultants are kept abreast of any changes to inventory within the showroom.Read More | Admin & Control
Track and compare company performance with P&L statements using Windward System Five. Use balance sheets to determine your financial standing. Discover greater clarity in tracking home appliances, parts, and services with each period of sales.Read More | Financial Reporting
Get remarkable insight into the people who matter most to your business: your customers. With Windward, you'll be able to evaluate different data sets to understand your customer base with a greater understanding of what is driving your appliance sales in a given time and period. Slice and dice customer data in hundreds of ways to optimize processes.Read More | Customer Reporting
Create Your Own Reports
The beauty of Windward's custom report designer is that you can analyze the details that matter most to you. This reliable business management system helps you track inventory in multiple locations, report on A/R and A/P balances, as well as many other areas of interest for your appliance showroom.Read More | Create Your Own Reports
SMB & Enterprise Editions
Windward System Five is available in two versions: SMB lets you choose the modules you need most, and Enterprise comes fully loaded to provide the most comprehensive business management system available from the moment of deployment.Read More | SMB & Enterprise Editions
Installed or Cloud
You'll be able to choose from two options for deploying our appliance showroom management software: through an installation on your own equipment or by using our innovative Windward Cloud model. Elevate your business to the next level.Read More | Installed or Cloud
Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place. You'll have the assurance that your systems are running at their highest capacity to make sure your clerks can keep up with appliance salesRead More | Software Integrations
Recommended POS Hardware
Windward System Five point of sale software supports a range of optional hardware to help your business run smoothly - scanners, printers, computers, touch screens, and more.Read More | Recommended POS Hardware
Fail Safe Technology
Whether you need reliable backup to protect against system failure, or you need to synchronize information across multiple locations, Windward’s fail safe technology has got your back.Read More | Fail Safe Technology
Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.Read More | Expert Support
Our comprehensive training materials are available for all customers. Whether you're just getting going or just need to train a new employee on one thing, you'll love the video library and how-to's.Read More | Training
Maintenance and support packages are available for customers that like an ongoing support team available to fine tune software features. Our experts will handle the software issues so you can focus on your bottom line.Read More | Maintenance
Designed with your everyday tasks in mind
Add Serial Numbers After Product is Picked
With Windward System Five, you can sell an item without the serial number and take a deposit from the customer. When the warehouse ships the appliance to the customer, the serial number that is easiest to retrieve is selected and entered into the computer. Windward has several checks and balances to ensure that you don't forget to enter that information into the system, upon delivery to the customer. This gives you the best of both worlds, allowing you to sell products and take deposits while still allowing for strong appliance inventory control.
Among other things, shipping labels can include the:
- Name of the contractor or designer
- Owner's name
- Job address
- Fixture number
These labels can help keep track of the inventory in your appliance warehouse and make it easy to deliver and place in the correct room for the best customer experience.
Real customers, real results.
“Windward helps our business in all areas of the operation. Without Windward, it would be like driving in the dark with no headlights.” -Travis GreenRead More
Mahlander's Appliance and Lighting
"Windward is a great software system that does A LOT. Fairly intuitive and easy to learn. It has many features that helps keep users organized and on track!"…Read More
Special orders, also known as tag orders, can be entered from the work order. If you try to sell an item that is not in stock, our showroom software will prompt you with a pop-up window asking if you need to special order the item. By placing the item in a special order, the system will ensure that you don’t forget to order it. This puts less stress on the business owner and their staff.
Windward’s appliance showroom software tracks and reports shipping dates to make it easy for your warehouse people to stage shipments for delivery on time. It's all part of a complete solution for all inventory types. They can optionally use the confirmed field to ensure that the builder or owner has confirmed the shipping dates before loading the truck.
Scrambled Part Numbers
By scrambling the part numbers, you can make it difficult for your customers to shop around and get better pricing. After all, part of your service is your designers deciding what would look nice where. The printed invoice for a fixture could contain the:
- Scrambled part number
Even with this extra information, the scrambled part number still makes it hard for them to shop elsewhere. (Note: Our appliance showroom software makes it easy for you to find the item from the scrambled part number, real part number, barcode number, manufacturer's part number, or other numbers that you may have.)