Hearth, BBQ & Pool business management made simple

Windward Software's Hearth, BBQ & Pool store software is a simple system to help manage your business from the point of sale terminals to the accounting back office. Running your business has many challenges, and Windward will help you overcome them all with one complete solution.

Windward Software's Hearth, BBQ & Pool store software is a fully integrated point of sale and service management software package that helps run your store, instead of just reporting on it. Improve customer service and reduce costs while providing enhanced services to your employees and customers. 

We’ve designed this software with the business owner in mind, giving you total control of your operations, from the front checkout counter to the back office. You’ll also have peace of mind knowing that Windward's customer care team is just a phone call away.


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Fire Up Your Business


Experience the power of our Hearth, BBQ & Pool store software.

Innovative Store Solutions


Handle your daily business challenges with ease. We have extensive experience in dealing with Hearth, BBQ & Pool stores like yours, and that’s reflected in our software. Let us help you service, sell, order, ship & interact with customers more effectively.

All-in-One Business Management


Meet all of your business management needs with one complete software solution. Windward System Five is fully integrated, meaning individual modules work in unison to streamline every aspect of your operation.

Windward Expert Support


Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way. From the installations to training to troubleshooting, we offer live global support seven days a week. We’re not happy until you are.

Hearth, BBQ & Pool Store Software Features

Manage your Hearth, BBQ & Pool stores from start to finish with Windward System Five.

Point of Sale

Engage customers and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service.

Learn More | Point of Sale

Barcoding

Enjoy greater inventory control with barcoding for faster checkout service, improved customer satisfaction, fewer errors and quicker stock checks.

Learn More | Barcoding

Signature Capture

Reduce paperwork, streamline administrative processes and incorporate a higher level of security with our POS software’s electronic signature capture capabilities.

Learn More | Signature Capture

Multi-store POS

Keep your business network running smoothing and cohesively with our dealer management software. Oversee your operations from a single location and communicate business critical information between branches.

Learn More | Multi-store POS

Credit Card Processing

With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit and gift card transactions quickly, accurately and securely.

Learn More | Credit Card Processing

eCommerce

By integrating your online and offline operations, you’ll keep administrative costs down while maintaining tight control over your expanding inventory.

Learn More | eCommerce

Business Management

Buy better, market smarter and work more efficiently in your business. Windward System Five provides you with the knowledge and control to drive profits.

Learn More | Business Management

Inventory Control

Control your inventory, track inventory movement, optimize stock levels and improve your cost control measures through reports.

Learn More | Inventory Control

Customer Management

Create a database with your customer information to provide a smoother, more personal shopping experience, and increase your selling and marketing opportunities.

Learn More | Customer Management

General Ledger

Windward Software's integrated accounting software allows you to view, print, enter and report data quickly and conveniently, providing and simple, error-free way of managing your books.

Learn More | General Ledger

Serial Number Tracking

For businesses that require that extra level of inventory management, our software provides serial number tracking capabilities so you know where your product is at all times.

Learn More | Serial Number Tracking

Admin & Control

Empower your employees with the access and information they need to perform their jobs properly, without compromising security or confidential data.

Learn More | Admin & Control

Financial Reporting

Track and compare company performance with P&L statements. Use balance sheets to determine your financial standing.

Learn More | Financial Reporting

Customer Reporting

Get remarkable insight into the people that matter most to your business - your customers. Slice and dice customer data 100s of ways to optimize processes.

Learn More | Customer Reporting

Create Your Own Reports

The beauty of Windward's custom report designer is that you can analyze the details that matter most to you... whether that's staff in multiple locations, inventory levels, and another area of interest.

Learn More | Create Your Own Reports

SMB & Enterprise Editions

Windward System Five is available in two versions: SMB lets you choose the modules you need most. Enterprise comes fully loaded to provide the most comprehensive business management system available.

Learn More | SMB & Enterprise Editions

Installed or Cloud

Choose from two options for deploying our ERP software: through a tried and tested local installation, or by using our innovative cloud-based Windward Cloud model.

Learn More | Installed or Cloud

Software Integrations

Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place.

Learn More | Software Integrations

Recommended POS Hardware

Windward System Five point of sale software supports a range of optional hardware to help your business run smoothly - scanners, printers, computers, touch screens, and more.

Learn More | Recommended POS Hardware

Fail Safe Technology

Whether you need reliable backup to protect against system failure, or you need to synchronize information across multiple locations, Windward’s fail safe technology has got your back.

Learn More | Fail Safe Technology

Expert Support

Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.

Learn More | Expert Support

Training

Our comprehensive training materials are available for all customers. Whether you're just getting going or just need to train a new employee on one thing, you'll love the video library and how-to's.

Learn More | Training

Maintenance

Maintenance and support packages are available for customers that like an ongoing support team available to fine tune software features. Our experts will handle the software issues so you can focus on your bottom line.

Learn More | Maintenance

Designed with your everyday tasks in mind


Modern backyard

Customer Unit Information Tracking

Not only can the Windward System Five track all the work done for a given customer, the actual pool, spa or BBQ serviced can also be recorded on the invoice, allowing a complete repair or installation history. If the customer purchases a service contract, you can find the customer name by searching for the serial number on the piece of equipment or pump. In addition to just tracking the equipment, the system will allow you to enter: serial number - make - model - year - last serviced - and more.  Perfect for verifying warranties!

Labour Tracking for Technician Efficiency

When labour is added to an invoice, you can specify the Technician that performed the work, the number of hours worked, and the number of hours (or mins) billed. Occasionally, the time spent and the time billed might be different, and by gathering this information, you will be able to produce technician productivity reports.

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