Windward's Mobile POS solution works perfect when there isn't a checkout counter in sight
Mobile Point of Sale
With mobile point of sale systems, retailers and service companies are helping employees become more productive while lowering labor costs. And because transactions are carried out electronically, instead of written manually, accuracy is increased.
A New Way of Selling
In this era, we all realize the overwhelming influence mobile technology is having on our lives. The continued impact of wireless connections has altered the way we shop and sell.
Some retailers are replacing centralized checkouts and letting clerks use tablets and portable computers to complete transactions. Representatives answer customer questions, check stock and finalize sales with handheld devices. Mobile POS solutions are useful in pretty much any field.
Boost Productivity
With mobile point of sale systems, retailers and service companies are helping employees become more productive while lowering labor costs. And because transactions are carried out electronically, instead of written manually, accuracy is increased.
Customer Service Anywhere
No matter where your customers are in the store, mobile POS solutions allow them to receive fast, informative service on the spot. By arming your employees with handheld checkout devices, they’ll expedite the purchasing process.
For service-based businesses, your office might be someone else’s living room. For instance, a carpet cleaning company can use mobile POS software out in the field to complete transactions onsite, offer other services and check account information.
Indoor / Outdoor Retail Environments
Windward's mobile POS solutions for Android works outside of the store too. You can also bring them with you outside, or even on the road. They’re ideal for unique applications such as:
- Garden centers
- Field service workers
- Trade shows
- Stadiums (food sales, 50/50 tickets etc.)
- Outdoor sales environments
Line Busting
Line busting is a term that describes how retailers are using mobile POS solutions to break up the lines that form at checkout counters. If customers are forced to wait too long in a queue, they might become impatient and walk out before completing the transaction. By equipping employees with handheld POS devices, they can carry out transactions anywhere in the store.
Not only can you conduct sales anywhere, you can create error-free, detailed receipts on the spot. If a customer is looking for a stock check or needs additional product information, the employee can access it with the handheld device.
Speed Up Checkout
Windward mobile POS solutions provide a great method for speeding up your checkout processes. It also creates opportunities for staff to engage customers and subsequently create quick and efficient customer service, for the best brand experience possible.
This application is adapted to today's fast-paced market and customers that demand increased service and speed. Our goal is to help you provide the best customer experience possible, and increase your operational performance by incorporating timesaving solutions into your operations.
Some of our handy checkout features include:
- Customer account details
- ID scanner (Drivers license to add customer details)
- Integrated credit card processing
- Cash drop
Hardware Recommendations
- For Windward’s mobile POS solutions, you are required to use devices with Android Ice Cream Sandwich v4.0.3 and up. For integrated payment processing with Mercury Payments, we recommend that you use the Google Nexus 10 tablet, which is upgradeable to Android Lollipop (5.1).
- For fast laser scanning and barcode reading, we support Grabba for Samsung Galaxy III
- We recommend the use of a secure card reader authenticator, like ones by Magtek. This helps protect card-present transactions for mobile and PC platforms, and it reduces the instances of card-present fraud.
- Windward System Five supports an array makes, models and types of printers. In particular, we recommend StarMicronics.
- The recommended products and manufacturers above are by no means exhaustive. Windward System Five is designed to work with an array of hardware and equipment. If you have any specific hardware inquiries, please contact us toll-free at 1-800-663-5750.
Additional Mobile POS Functions
- Add and remove items
- Modify quantity with one click
- Add line comments
- Handle basic, non-inventory and miscellaneous items
- Discounting of invoice (by dollar amount or percentage)
- Cancel sale or park a sale
- Handle waiver requirements
- Issue refunds
Selling Aids
To assist you in conducting transactions, we’ve built a lot of flexibility into our mobile POS app so you can provide the most effective selling methods. These selling aids include:
- Showing counts and totals by sale invoice type (filtered by invoice type)
- Recalling cancelled, parked and in-progress sales
- Creating invoices offline to complete a sale outside of a Wi-Fi area
- Inventory checks for clerks and customers
Reporting
Having reporting capabilities within your business is important, and that's exactly why Windward Software has transferred the superb reporting abilities from our traditional System Five business management system to our mobile POS solutions. Some of the standard reports include:
- X Report, Z report
- Opening/closing inventory count
- Opening/closing checklist
- Reminders for count and checklist
- User clock in/out report
Real customers, real results.
We have been using Windward System Five for several years, and it was one of the best business decisions our company has made to date. It's given us the ability to have the tools to make quick decisions and manage our business more efficiently. It has cut down on labour costs and the reporting is excellent. A huge benefit is that System Five enables us to get the customer through the cash station very quickly and efficiently; this is certainly a plus because a customer in a garden center can be there for an hour or more, but once they made the decision to make a purchase they do not want to stand in line for very long.
- Maria Byland
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