Medical Store Management Made Simple
Improve customer service and reduce costs while providing enhanced services to your employees and customers. Windward's medical supply inventory management software has been designed with the business owner in mind, giving you total control of your business from the front to the back office. Plus, you’ll have peace of mind knowing that Windward Software's customer care team is just a phone call away, offering 24/7 global support.
Your medical supply store will likely sell anything from soft goods (consumables) to hard goods (wheelchairs and walkers). With Windward's Medical Stores & Supplies Software, real-time reporting and inventory control capabilities help you keep accurate records of your supplies and equipment with quick and simple lookup through inventory software.
A Clean Bill of Health for
Your Medical Equipment Store
Optimized Medical Store Solutions
Optimize your cash flow with quick, accurate invoicing options that enable you to file claims with health benefit providers. Windward Software's inventory control lets you track and maintain rental equipment to provide better customer service and improved patient care.
All-in-One Business Management
Windward System Five helps your medical supply store with all of its business management needs with one complete software solution. It is fully integrated, meaning individual modules work in unison to streamline every aspect of your operations from medical inventory to day-to-day workflow.
Windward Expert Support
Operate with the reassurance that Windward Software’s expert support staff is with you every step of the way to help you with your inventory and rental management system. From the installations to training to troubleshooting, we offer live global support seven days a week to provide insights and knowledge. We’re not happy until you are.
Medical Supply Store Software Features
Manage your medical store from start to finish with Windward System Five
Point of Sale
Windward Software helps you engage customers and increase profits by equipping your sales staff with the tools and knowledge they need to provide an exceptional level of customer service. With this medical POS software, you'll get your customers' portions paid timely and accurately.Read More | Point of Sale
Windward System Five helps users enjoy greater inventory control with barcoding for faster checkout service, improved customer satisfaction, fewer human errors, and quicker stock checks. A barcode makes things even easier for businesses across the health care industry to put the best practices forward for their products and patients.Read More | Barcoding
With Windward's software solutions, you can eliminate paperwork, streamline administrative processes, and incorporate a higher level of security with our point-of-sale (POS) software’s electronic signature-capture capabilities. This makes tracking purchases and documenting patient authorizations easier than ever before.Read More | Signature Capture
Keep your business network running smoothly and cohesively with Windward's business management software. Oversee overall operations from a single location and communicate business-critical information between branches.Read More | Multi-store POS
Credit Card Processing
With Windward Software’s integrated credit card processing, you’ll be able to conduct credit, debit, and gift card transactions quickly, accurately, and securely. This affords customers peace of mind that their personal information is safe whether they are purchasing medical supplies or a recurring rental of equipment.Read More | Credit Card Processing
By integrating your online and offline operations, you’ll keep administrative costs down while maintaining tight control over your expanding inventory. Windward System Five's E-Commerce seamlessly brings your Brick-and-mortar inventory into your online Web Store.Read More | eCommerce
Businesses across the health care industry can buy better, market smarter, and work more efficiently. Windward System Five provides you with the knowledge and control to drive profits, keeping your medical company ahead of the pack and your staff members in control of daily operations.Read More | Business Management
With Windward System Five, you can control your inventory, track the movement of purchase orders, optimize stock levels, and improve your cost-control measures through reports. With proper medical inventory software, you can easily identify consumables and equipment that needs replenishment.Read More | Inventory Control
Windward helps medical business owners create a database with their customer information to provide a smoother, more personal shopping experience and increase their selling and marketing opportunities. It's changing how a health care supply store works for the people who matter most: providers and patients.Read More | Customer Management
Windward Software's integrated accounting software allows you to view, print, enter and report data quickly and conveniently, providing and simple, error-free way of managing your books.Read More | General Ledger
Serial Number Tracking
For businesses that require that extra level of inventory management, our software provides serial number tracking capabilities so you know where your product is at all times.Read More | Serial Number Tracking
Admin & Control
Windward Software empowers employees with the access and information they need to perform their jobs properly without compromising security or confidential data. Everything from medical supply inventory to medical equipment rentals are more accessible to those who need access.Read More | Admin & Control
With Windward System Five, you can track and compare company performance with P&L statements. Use balance sheets to determine your financial standing across multiple time periods or medical facilities.Read More | Financial Reporting
Get remarkable insight into the people who matter most to your business: your customers. Windward Software helps supply store owners better slice and dice customer data in hundreds of ways to optimize processes, understanding the best way to accommodate customers throughout the order process.Read More | Customer Reporting
Create Your Own Reports
The beauty of Windward's custom report designer is that you can analyze the details that matter most to you, whether that's staff in multiple locations, inventory levels, or even rental availability. It's the best for medical supply management, accounting processes, and supply chain management.Read More | Create Your Own Reports
SMB & Enterprise Editions
Windward System Five is available in two versions: SMB lets you choose the modules you need most, and Enterprise comes fully loaded to provide the most comprehensive business management system available, keeping tabs on the supply chain and needs of a medical supply store while protecting the important information of customers.Read More | SMB & Enterprise Editions
Installed or Cloud
Choose from two options for deploying our Business Management software: through a local installation or by using our innovative Windward System Five on Cloud model.Read More | Installed or Cloud
Configure Windward’s business management software to handle industry-specific processes and integrate with systems you already have in place.Read More | Software Integrations
Recommended POS Hardware
Windward System Five point-of-sale software supports a range of optional hardware to help your business run smoothly, including scanners, printers, computers, touch screens, and more.Read More | Recommended POS Hardware
Fail Safe Technology
Whether you need a reliable backup to protect against system failures or you need to synchronize information across multiple locations, Windward’s fail-safe technology has got your back.Read More | Fail Safe Technology
Windward offers phone support, virtual assistance through screen sharing, or on-site support depending on edition and plan. Self-help is always available 24/7 through our extensive knowledge base.Read More | Expert Support
Windward Software's comprehensive training materials are available for all customers. Whether you are just getting started or need to train a new employee, you'll love the video library and easy instructions for the utilization of all of the key features of this platform.Read More | Training
Maintenance and support packages are available for Windward customers who like an ongoing support team available to fine-tune key features of this management system. Our experts will handle the software issues so you can focus on your bottom line.Read More | Maintenance
Designed with your everyday tasks in mind
Split Billing for Customer and Health Co.
In order to invoice a health care organization, your business needs to determine the customer portion and the insurance portion. Windward's medical supply store software features split billing that allows for easy management and generation of invoices for submission and payment. With approximately 90 percent of your invoicing being health insurance billing, this feature can save several hours each business day and reduce paper trails.
Health Billing Category Codes
Some health billing companies manage product wastage on consumables, such as diapers, by having a maximum allotment for a given period. It’s important to understand these coverage limits because the health billing company might not pay you if you give more to the customer than what their coverage permits without proper oversight. By assigning category codes to these kinds of inventory items, Windward lets you set account reminders to ensure no extra inventory is given without payment.
Health Billing Reference Numbers
Health billing reference numbers are provided by the health billing organization and are required when submitting claims. Windward's medical equipment software tracks these numbers to ensure that your medical supply business gets paid with each submission.
'Ship To' and 'Bill To' Customers
When invoicing for medical supplies, your customers may be residing in a nursing home, veterans' home, or other medical facilities. This address information needs to be collected for deliveries, and Windward's medical equipment software makes sure it’s included in the delivery manifest.
If you run a medical supply store that features a service and installation component, or perhaps you rent medical equipment as well, Windward Software has you covered. This software solution is a fully integrated POS system that helps run your medical supply store instead of just reporting on it, giving operators and customers full visibility.
Capitalization to Units
For companies that install medical equipment, Windward System Five lets you keep inventory levels accurate by noting when these medical supplies are out for use. This helps optimize inventory by acknowledging the cost of the capitalized unit. Without accurate capitalization, you could lose visibility of the actual cost of the unit inventory.
Windward Software provides visibility for items that are out for rental and when they are due. This allows for future reservations and optimum use of inventory. Knowing what you can rent translates to better customer service and also keeps staff members aware of any complex installations or replacements that may be necessary.
Rental Check-in/Checkout Checklist
With Windward's medical equipment software, you can easily schedule safety inspections and other reminders to ensure rental items are safe and clean for your customers while encouraging better inventory management workflow. This checklist process ensures a positive customer experience while keeping up with important standards.
Real customers, real results.
We've been using Windward Software for about 2.5 years now. We are getting great support. We also designed a component for our industry that was special. We're able to track everything we needed to track and we actually encouraged our competitors to join in with us. We sell medical supplies across Western Canada both to the individual end user and to the health region and hospital authority. It's a very large, very convoluted industry and Windward was able to understand how the industry ran and…Read More
A big percentage of your customers will have health billing coverage. This translates to a high percentage of your business cash flow being tied to billing. As you know, most health care organizations will reject a billing cycle if there is even a single error, leading to a significant amount of time being wasted on meeting specific needs for billing.
With a high amount of cash being tied up in a billing cycle, businesses will often double-check their numbers before submitting for greater overall efficiency. Windward Software's invoice subtype features allow easy marking of new customers since that is typically where most errors will occur, keeping your cash-flow moving.
Streamline the Insurance Claim Process
As medical supply stores clearly have close ties with insurance companies and other health benefit programs, Windward has designed its medical equipment software to meet these needs. The System Five Medical Stores & Supplies Software has the functionality to assist with tracking sales of even high-volume items in terms of percentages covered by clients and by the benefit plans. This saves you time when confirming insurance coverage plans and makes sure you have the necessary supplies on hand for your customers.
Authorizations Against Inventory for Coverage
These additional features with Windward allow you to save time by not having to look up the information or make a phone call to confirm a customer’s insurance coverage. Limits and percentage of coverage are also available in the customer account record.