Sometimes your customer's journey requires them to return a product due to failure. As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction. On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?
Cheryl Zink
Ensuring Stability in a Fast-Paced Industry
In the volatile world of technology, financial stability is the bedrock of long-term success. Cheryl Zink serves as the Finance Manager at Windward Software, where she acts as the steward of the company’s fiscal health.
While the development teams build the future and the sales teams drive growth, Cheryl ensures that the foundation remains solid. She oversees all aspects of financial operations, including forecasting, budgeting, and compliance. Her work is critical in navigating the complex financial landscapes of a multinational software company that serves clients across North America, Australia, and beyond.
The Financial Backbone of Client SuccessFor Windward’s thousands of clients, Cheryl’s role is invisible but essential. Her prudent financial management ensures that Windward remains a reliable partner, capable of investing in R&D, support, and infrastructure year after year.
Working closely with the executive leadership team and the broader Volaris Group network, Cheryl provides the data-driven insights needed to make strategic business decisions. Her focus on operational efficiency and fiscal responsibility helps Windward maintain its position as a leader in the ERP space, ensuring the company is here for its customers for the long haul.
Articles by Cheryl Zink
RMA Management Made Simple: Reduce Losses and Improve Customer Satisfaction
19 Mar 2026 | Posted by: Cheryl Zink
How ERP Invoicing Software Streamlines Invoicing, Contracts, and AR Management
26 Feb 2026 | Posted by: Cheryl Zink
Running a business can be challenging, but with the right tools, you can make it a lot easier. Windward System Fiveis here to help you streamline your invoicing, contracts, and accounts receivable processes, so you can focus on what really matters – your customers.

