Windward Insider Blog

Basket size, (sometimes referred to as "average ticket") can tell you a lot about your retail business. For starters, the number of items they purchase can show you if you’re offering the correct assortment of goods for your customers. It can be an indicator if you are satisfying their needs. More importantly, you’ll know if you’re meeting your overall goals as a...

Floor planning is a special type of financing offered by lenders.  Retail floor planning allows dealers the flexibility to offer the right product mix for customers to choose from.  For example, dealerships for automobiles, recreational vehicles, and boats, as well as home goods retailers will turn to floor plan loans to purchase inventory.

Many businesses struggle with decisions around the best business system to manage their expanding operations.

Unfortunately, proper planning of an integrated business management software system often takes a back seat to short-term revenue acceleration goals. As a result, it's often the case that businesses opt to install various independent applications at different...

Inventory is typically one of the largest assets that your business owns. If you keep a large amount of inventory it is important to have an appropriate strategy to keep track of it. This becomes more complex when your business sells new and/or used units, has units for internal use, and services customer-owned units. Implementing an inventory management system that is...

Sometimes your customer's journey requires them to return a product due to failure.  As a retailer you have your customers' loyalty top of mind, but also have to balance the potential loss in profit that comes along with such a transaction.  On top of that, your suppliers are protective of their own bottom line. So, how can you win the RMA game?