Basket size, (sometimes referred to as "average ticket") can tell you a lot about your retail business. For starters, the number of items they purchase can show you if you’re offering the correct assortment of goods for your customers. It can be an indicator if you are satisfying their needs. More importantly, you’ll know if you’re meeting your overall goals as a...
Windward Insider Blog
Everybody loves a good sale, especially discounts centered around a holiday. With President's Day around the corner in the US, we figured we would cover a bit about Windward's comprehensive Promotions module.
Every business owner knows the challenges that come along with planning promotions.
Your company’s commission structure is a critical piece of your sales organization. How you pay your sales reps not only affects your profitability, but can also help you to attract and retain top sales talent.
Whether your business has a commission-only structure or a base salary plus commission, you’ll need to decide how to set your commission rates.
An increasing number of small businesses are shifting from running brick-and-mortar locations and have been dabbling with accepting over-the-phone and e-Commerce payments. Keeping their customers' payment data secure in this rapidly changing environment has its challenges and learning opportunities.
Windward Software is pleased to announce that Digital.com, a leading independent review website for small business online tools, products, and services, has named Windward System Five on Cloud as best point of sale (POS) system of 2021. The top solutions were evaluated based on several core features and customer feedback.
Everyone has heard the old adage that it "takes a village..." With all of the people involved in proper software development and implementation, it really does take a village, or perhaps even a valley of people to develop and implement your software. (Just a small nod to the Okanagan Valley, home of Windward Software) This is especially true when the application is...
Windward Software created Windward System Five in 1984. Since then we have been committed to continuously improving our product by developing features and functionality for our core industries. Version 6.2.4 has had someEnhancementsthat have made their way into General Release.So... here's a preview.
We've all seen it, the ridiculous refund request from the person that thought they could "rent your item for free." Big-Box stores have trained customers into this behavior, by taking ANYTHING back in ANY CONDITION. Standing your ground to prove a point doesn't win you any Customer Service Points, so here we are.
Inventory control software can be configured to work with either push or pull management methods. But with uncertainty in the supply chain "Why not try a blended approach?"
There is an ongoing debate as to which inventory control method works best: ‘push’ or ‘pull.’ Each approach has its pros and cons that require careful consideration. However, for those who use...
